SPECIAL CORONA MEASURES

We are trying to be as flexible as possible at the moment to make it super-easy for you to support our little business (which we really appreciate!) If you are local to us and would like to order online and pick up from us at your convenience, please enter code BATTLELOCAL in the discount box when you check-out. This will waive the postage and packing charge - and I will get in touch to arrange a time that suits you to come and collect your order.

Alternatively, I am also happy to deliver orders within a certain radius of the shop ... it’s quite nice to get out for a drive, sometimes it encourages me to walk the dog somewhere a bit different ... I try and tie it in with another activity ... so, if you’re at home isolating, keeping someone else safe from Corona, or would benefit from this for any reason, please just get in touch. The delivery charge will still apply as this covers petrol costs as well as beautiful packaging for your order.

DELIVERY

Standard delivery charge to mainland UK is £3.95. We try to be as transparent as possible about our pricing - we believe that everything we sell online and in our shop is competitively priced - so rather than increase our prices to absorb the cost of postage and packing, we aim to offer a reasonably-priced postal service.

If you'd like to take advantage of our personalised wrapping service, please make sure you include a greetings card and some wrapping paper with your order - select GIFTWRAP at checkout - and email [email protected] with the message you'd like us to include and the delivery address.

If you spend £100, delivery is free of charge.

Should you require Special Delivery or a Next Day service, please call us on 07734 922235 and we will discuss your options with you. We can offer next day delivery using DHL or Royal Mail 'Special Delivery', but the prices of these services vary with weight.

For shipping to other locations please contact us directly either via email [email protected] or on 07734 922235.

RETURNS POLICY

We hope you are happy with your purchase, but if you are not, or you have simply changed your mind, please return your unused, unopened item to us within 14 days from dispatch for a refund. Please email [email protected] to let us know to expect your package. We cannot offer refunds on pierced jewellery or perishable items. Your refund will be processed upon receipt. Please ensure your dispatch note is enclosed.

Please return your item by a tracked service for your peace of mind, we cannot be held responsible for missing items.

CANCELLATION

If you wish to cancel your order before we have shipped it, please urgently call our shop on 07734 922235